Ceramic Grill Store products come with a ninety (90) day replacement guarantee for defect. We'll need a picture of the item and order number to process the claim. Contact us at firstname.lastname@example.org
All other products follow product manufacturer warranty programs.
For gas, pellet and drum grills and smokers, you'll need to contact the manufacturer directly to process a warranty claim.
For ceramic, kamado, grills and smokers, you can contact us for warranty assistance.
For other items, contact us and we'll see what can be done to get you assistance.