Ceramic Grill Store products come with a one year warranty against defect. We'll need a picture of the item and order number to process the claim. Contact us at sales@ceramicgrillstore.com

All other products follow product manufacturer warranty programs. 

For gas, pellet and drum grills and smokers, you'll need to contact the manufacturer directly to process a warranty claim. 

For ceramic, kamado, grills and smokers, contact us for warranty assistance. 

For other items, contact us and we'll see what can be done to get you assistance.