WARRANTY:
Ceramic Grill Store products come with a one year warranty against defect. We'll need a picture of the item and order number to process the claim. Contact us at sales@ceramicgrillstore.com
All other products follow product manufacturer warranty programs.
For gas grills purchased in store, contact us for warranty assistance.
Big Green EGG and Kamado Joe moved all warranty work in-house. You'll need to contract them directly via their website. They do not accept phone calls.
Primo Grills, contact us for warranty assistance.
For other items, contact us and we'll see what can be done to get you assistance.