International, Hawaii, Alaska & APO Destinations

For Canada contact:

BJ'S COUNTRY MARKET
4 York Street
Delaware, Ontario, Canada N0L 1E0
Phone: 519-652-3330
www.bjscountrymarket.com

 Contact us: sales@ceramicgrillstore.com

You should be able to order online. It's important that you read the details below, as it will help explain the process, cost and responsibilities. 

If for some reason you can't complete your order, send us an email to the address above describing your issue. We'll see what we can do to get you set-up.   

We ship to Hawaii, Alaska and international locations using the United States Post Office, USPS. The most common postal method is Priority Mail which is typically cheaper than UPS or Fedex.  

USPS shipping charges are based on total weight and box size. Shipping charges at checkout are calculated using weight and our most common box size. Even light weight items, like a Spider, require a big box.

For all international orders, you (buyer) are responsible for all duties, taxes or other expenses related to importing the merchandise into your Country. We can only complete the customs forms per the order. We have no control over what additional charges may occur, if any.

Orders are shipped FOB shipper and you (buyer) are responsible for perusing shortages or damages caused by carriers. We do not recommend shipping large Ceramic Stones via USPS. Once USPS picks up the box, we have no more control or involvement with delivery.  

Orders are shipped with USPS insurance. Packages are insured based on order value or weight. Limited tracking is available via the Customs number on USPS's website.

Some Canadian customers prefer to ship to the US side of the border. Others prefer to ship to family or a freight forwarder in the USA. If either is your preference, you can complete the order process using your USA address during checkout. We'll ship via FedEx to your USA destination. 

International, Hawaii, Alaska & APO Destinations

For Canada contact:

BJ'S COUNTRY MARKET
4 York Street
Delaware, Ontario, Canada N0L 1E0
Phone: 519-652-3330
www.bjscountrymarket.com

 Contact us: sales@ceramicgrillstore.com

You should be able to order online. It's important that you read the details below, as it will help explain the process, cost and responsibilities. 

If for some reason you can't complete your order, send us an email to the address above describing your issue. We'll see what we can do to get you set-up.   

We ship to Hawaii, Alaska and international locations using the United States Post Office, USPS. The most common postal method is Priority Mail which is typically cheaper than UPS or Fedex.  

USPS shipping charges are based on total weight and box size. Shipping charges at checkout are calculated using weight and our most common box size. Even light weight items, like a Spider, require a big box.

For all international orders, you (buyer) are responsible for all duties, taxes or other expenses related to importing the merchandise into your Country. We can only complete the customs forms per the order. We have no control over what additional charges may occur, if any.

Orders are shipped FOB shipper and you (buyer) are responsible for perusing shortages or damages caused by carriers. We do not recommend shipping large Ceramic Stones via USPS. Once USPS picks up the box, we have no more control or involvement with delivery.  

Orders are shipped with USPS insurance. Packages are insured based on order value or weight. Limited tracking is available via the Customs number on USPS's website.

Some Canadian customers prefer to ship to the US side of the border. Others prefer to ship to family or a freight forwarder in the USA. If either is your preference, you can complete the order process using your USA address during checkout. We'll ship via FedEx to your USA destination.