They are terrific...we should have done it ages ago. Great, friendly service, also! Thanks!

Received the unit in a timely manner and unit was easy to install. My egg now is so much easier to operate the lid now it has the new band and hinge assembly. For those that have the old assembly I highly recommend you buy this new much improved version. Thanks again. This company has great customer service.

My ten year old large egg band / hinge assembly finally gave up the ghost when the small bolts that go through the band snapped during an alignment. Having been a long time customer of the CGS, they were the first place I looked for a replacement. They had it in stock and it was at my house within a few days. The new design solves the overbite / underbite alignment problems I was having and overall this new hinge assembly just feels and works better. I should have done this years ago.
And it was much less expensive at the CGS than it was on Amazon-

Tried to purchase medium band hinge kit from P Grilling that they said they had in stock. Almost 3 weeks later they still hadn't shipped my hinge kit so i cancelled my order with them and called the Ceramic Grill Store on friday at 5:46 p.m. my order shipped the following monday from Texas and i received it 3 days later on thursday in Georgia. Dont waste your time on the rest, go with the best Ceramic Grill store! Well done guys and gals!

The new BGE band and hinge kit solved my dome alignment issue.
I very happy. Excellent customer service and the kit arrived earlier than I expected. Well done.