PAYMENTS: We gladly accept major credit cards, PayPal, personal or business checks, money orders and phone-in payments. To make a payment during the checkout process, just follow the prompts.
Check or Money Order: If payment is made by check or money order, your shipment will be delayed until the funds are received by us. You will receive an email from us with the mailing address for payment.
We are happy to take your order via email or fax with the payment mailed. See our contact information for methods on how to reach us.
You can place your order online and phone-in your payment. If you don't reach us, just leave a message and we'll call back.
USA SHIPPING: Orders within the lower 48 States are shipped via parcel services (UPS, FedEx) utilizing tracking numbers. The guidelines are as follows:
1. You pick the delivery method while checking out.
2. We only ship to addresses matching the address on file with your payment method, PayPal account or check address.
3. Orders are only shipped to physical addresses. Orders will not be shipped to PO Boxes.
4. In stock items will normally ship within 1-2 business days. Delays in processing can occur with holidays or unforeseen circumstances. Every effort will be made to post delays on the website. With pending orders, we will notify you via email.
5. Special orders will ship when fabricated. You will receive and email with an estimated ship date.
6. Shortages in shipments need to be reported to us within 48 hours. Please call or email us.
7. All items ship FOB shipper. However, if an item is damaged during shipping, we will happily replace it or refund the item’s price. All we ask is that you ship the damaged item back to us at your expense.
Local to Dallas Forth Worth: You can pick up your order at our Denton, TX location. You can order online or if you are not sure what you need, we can complete the order paperwork/payment onsite. We ask that you call to make an appointment before visiting.
Outside the Continental USA: We ship to Canada, Alaska, Hawaii and other points using the United States Post Office, USPS. Orders ship FOB Denton TX. Since orders ship without tracking abilities and potentially through two Postal carriers, Seller is not responsible for lost or damaged items. Delivery is typically 6 to 14 days.
Canada: You need to indentify Canada as the shipping Country during checkout to activate the Canadian shipping module. Delays will occur if you attempt to ship using US shipping modules. Please contact us via email for orders to Canada. You are responsible for all customs, duties, taxes or other expenses related to importing the merchandize into your Country. USPS is the Shipping method to Canada.
Alaska & Hawaii: Contact us for a direct shipping quote. We'll need to know what you want to order, so we can calculate the weight, box size to generate a shipping estimate. If you prefer, we can ship via Fedex but USPS is typically cheaper and as fast.